Energy Bill Relief Scheme

The Government has introduced the Energy Bill Relief Scheme. This scheme will apply a discount to energy usage between 1 October 2022 and 31 March 2023, based on the wholesale price of energy.

Wholesale prices are what energy suppliers pay to purchase the energy. They are not retail prices, which is what end-users pay. Retail prices include other costs such as supplier margins, network costs and green levies.

Eligibility criteria

The support could reduce bills for customers who agreed a Fixed contract on or after 1st December 2021.

You entered a Fixed contract so may be eligible for the Energy Bill Relief Scheme.

We’ll automatically apply the price reduction to your bill which is based on the wholesale price of electricity. The discount will reflect the Government Supported Price of 21.1p/kWh (£211/MWh).

Discounts will not go below the Government Supported Price of 21.1p/kWh (£211/MWh).

If the wholesale price was below the Government Supported Price for the day you signed your contract you will not receive a discount.

More information regarding EBRS and eligibility can be found on the Government website.

How will the discount be applied

The amount of discount provided is dependent on the day your contract price was fixed. This “price-fix date” is the date when we locked in your unit rate and processed your contract.

The Government has published the discounts on their website. We will apply the discount to your unit rate, which will not go below the Government Supported Price of 21.1p/kWh.

Here's an example of how it will appear on your bill:

EBRS discount graphic

Fixed contracts with no passthrough elements

Here’s an example of how discounts could be calculated:

Customers energy charges Consumption (MSP) Rate (p/kWh) Total
Day 12,347 27.54 £3,400.36
Night 6,764 17.45 £1,180.32
Weighted Average 19,111 23.97 £4,580.68
Discount 19,111 -3.45 £-659.33
Energy rate after discount 19,111 20.52 £3,921.35
New discount 19,111 -2.87 £-548.49

Fixed contracts with passthrough elements (commodity fixed, TPCs passthrough)

Where your Third Party Costs (TPCs) are passed through directly, the charges appear separately on the bill. To calculate whether you're eligible for a discount we first calculate your Weighted Average Price, taking into account your consumption and the cost of all of the TPCs.

We then apply the appropriate discount against that calculated total unit rate, ensuring it doesn’t breach the Government Supported Price of 21.1p/kWh. That discount will apply for the whole winter.

What if you have additional energy market exposure?

If you have entered into any arrangements outside of your supply contract to manage risks associated with wholesale prices and are expected to use more than 0.5GWh a year or use more than 0.5MW in any half hour, then you need to be aware of part 4 of the EBRS Regulations. You can find more details on the Government website.